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Return Policy

.        Return Policy 


1        A user may return any product during the time of delivery, or within 7 days if: 


a) The product does not meet the user’s expectations. 


b)        Found damaged during delivery 

c)        Have doubt about the product quality and quantity 

d)        Received in an unhealthy/ unexpected condition 

e)        Is not satisfied with the packaging 

f)         Finds product unusable 

         

For perishable products such as milk, fruits, and fresh vegetables, we have a one (1) day return policy. But only for Mango, we have a (3) day return policy.


We are continuously monitoring accounts of customers with excessive requests for returns and refunds. We take the necessary steps to prevent this. 


2    A user may return any unopened or defective up to 10% or less, item within 7 days of receiving the item. But the following products may not be eligible for return or replacement: 


a)       Face Mask, Disposable Vinyl Gloves, Alcohol Pads, and Covid Testing Kits opened or unopened


b)      Damages due to misuse of the product 


c)       Incidental damage due to malfunctioning product 


d)       Any consumable item which has been used/installed 


e)       Products with tampered or missing serial/UPC numbers 


f)        Any damage/defect which is not covered under the manufacturer's warranty 


g)       Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product/s delivered. 


Return Policy – Amar Hari


At Amar Hari, we aim to provide high-quality products and a smooth shopping experience. If you receive a product that is damaged, defective, or incorrect, you may request a return according to the following policy.


Return Eligibility


You can request a return if:


• The product delivered is damaged or defective

• The wrong product was delivered

• The product is missing or incomplete

• The product quality does not match the description


To be eligible for a return, you must report the issue within 24 hours of delivery.


Return Conditions


To complete your return request:


• The product must be unused and in its original condition

• The product should be in the original packaging (if applicable)

• You may need to provide photos as proof of the issue


Non-Returnable Items


Some items may not be eligible for return, including:


• Perishable items such as fresh vegetables, fruits, fish, or meat (unless damaged)

• Used or opened products

• Items reported after the allowed return period


Return Process


Contact our customer support team.


Provide your order number and issue details.


Share photos of the product if required.


Our team will review and confirm the return request.


Return Approval


Once the return request is approved:


• Our team may arrange a pickup or request the item to be returned.

• After verification, a refund or replacement will be processed.


Contact Us


If you have questions about returns, please contact us:


Email: support@amarhari.com